Privacy Policy

Last updated: April 5, 2026

1. Introduction

Welcome to D's Diner ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://dsdinerca.com or use our online ordering and catering services at either of our two locations in Sonoma County, California.

This policy applies to both D's Diner locations:

2. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Name, email address, and phone number when you place an order or catering inquiry
• Delivery address for order fulfillment
• Payment information (processed securely through third-party processors; we do not store card data)
• Loyalty program enrollment information
• Website usage data through cookies and analytics tools (e.g., Google Analytics)
• Device type, browser type, IP address, and referring URL

3. How We Use Your Information

• Process and fulfill your food orders and catering requests
• Communicate with you about your orders, catering events, and our services
• Administer our loyalty program and send rewards notifications
• Improve our website, menu offerings, and overall customer experience
• Send promotional offers and catering specials (with your consent)
• Analyze website traffic and usage patterns to optimize performance
• Comply with applicable laws and legal obligations

4. Information Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• DevourNow (our online ordering platform) to process and fulfill your orders
• Payment processors (e.g., Stripe, Square) to handle transactions securely
• Delivery partners when you select delivery service
• Analytics providers (e.g., Google Analytics) to understand website usage
• Law enforcement or courts when required by law

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and restricted access to personal data. However, no method of Internet transmission is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. Types of cookies we use:

• Essential cookies: required for the website to function properly
• Analytics cookies: help us understand how visitors interact with our website
• Preference cookies: remember your language and display preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, including DevourNow, social media pages, and review sites. We are not responsible for the privacy practices of these third-party sites.

8. Your Rights

• Right to access: request a copy of the personal information we hold about you
• Right to correction: request correction of inaccurate or incomplete information
• Right to deletion: request deletion of your personal information (subject to legal obligations)
• Right to opt-out: unsubscribe from marketing communications at any time
• California residents: additional rights under the California Consumer Privacy Act (CCPA)

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we update this policy, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at either of our locations:

You may also reach us through our website at https://dsdinerca.com